All facilities are signposted around our shopping centre and are accessible.

If you have any suggestions on how we can improve these facilities, please get in touch with us by using our contact us form. Where viable, we will endeavour to address this feedback.


Customer Information & Services



There is an ATM inside Waitrose and a cashpoint at Nationwide in Peascod Street..

Amazon Locker

An Amazon Locker can be found opposite the Travelodge entrance.


We take great pride in maintaining levels of cleanliness throughout the shopping centre. We have a team of dedicated staff who work hard to ensure that whenever you are with us, you can enjoy your experience at Windsor Royal.

Please contact us using our form, giving us as much relevant information as possible and, if requested, we will aim to reply as soon as we can. Alternatively, feel free to call us on 01753 797070


Public Conveniences


Public WC's

Public toilet facilities can be found at Windsor Royal on shopping mall level (level 4b) in Yards Shopping and also in Waitrose (level 5b).

For Station Shopping there are facilities between Delicious Pho and Mamma Mia.

Disabled WC's

Disabled toilet facilities can be found on shopping mall level (level 4b) in Yards Shopping and in Waitrose (level 5b).

They are also between Delicious Pho and Mamma Mia in Station Shopping.

Baby Change

Baby changing facilities are available in the shopping mall toilets in the atrium (level 4b) and in the disabled toilets at Station Shopping.

Lost Property

If you have lost an item whilst on site, please call us on 01753 797070, providing full details of the item and date/time or use our contact us form. Please note that some stores also have lost property areas. For items lost in the car park, please contact Q-Park.