Facilities
All facilities are clearly signposted throughout our shopping centre and are fully accessible to all visitors. We aim to provide a welcoming, convenient, and inclusive experience for everyone visiting Windsor Royal. Whether you're shopping, dining, or simply enjoying the atmosphere, our facilities are designed to support a smooth and enjoyable visit.
If you have any suggestions on how we can improve these facilities, please get in touch with us by using our contact us form. Where viable, we will endeavour to address this feedback promptly and efficiently.
Customer Information & Services
Cashpoints
There is an ATM available inside Waitrose and a cashpoint located at Nationwide on Peascod Street, providing convenient access to cash when you need it.
Amazon Locker
An Amazon Locker is located opposite the Travelodge entrance, offering a secure and convenient option for collecting online orders while you shop.
Housekeeping
We take great pride in maintaining high standards of cleanliness across the shopping centre. Our dedicated housekeeping team works throughout the day to ensure all communal areas, entrances, and restrooms remain clean, tidy, and safe for visitors. We believe a well-kept environment is essential to delivering a positive customer experience.
Please contact us using our form, giving us as much relevant information as possible and, if requested, we will aim to reply as soon as we can. Alternatively, feel free to call us on 01753 797070.
Public Conveniences
Public WCs
Public toilet facilities are available at Windsor Royal on the shopping mall level (Level 4b) in Yards Shopping, and also within Waitrose (Level 5b). Additional facilities are located between Delicious Pho and Mamma Mia within Station Shopping.
Disabled WCs
Accessible toilets for visitors with disabilities are located on Level 4b in Yards Shopping and on Level 5b within Waitrose. Further facilities can also be found between Delicious Pho and Mamma Mia in Station Shopping. All facilities are equipped for comfort, privacy, and accessibility.
Baby Change
Baby changing facilities are available in the shopping mall toilets in the atrium (Level 4b) and within the disabled toilets at Station Shopping. We aim to provide clean, spacious areas to support parents and carers.
Lost Property
If you have lost an item while on site, please call us on 01753 797070 and provide full details of the item and the approximate date and time it was lost. Alternatively, you can use our contact us form. Please note that individual stores may also manage their own lost property. For items misplaced in the car park, please contact Q-Park directly.
We are committed to continuously improving our facilities to enhance your visit to Windsor Royal. Your feedback plays an important role in helping us maintain the high standards we strive for.